Privacy Policy

1. Information We Collect

At Ghousia Traders, we gather specific personal data from you when you navigate our site, establish an account, make purchases, or reach out to us. This information is key to delivering a secure shopping environment and includes:

• Personal Identifiers: Your full name, email address, phone number, and account credentials.
• Billing & Shipping Data: Precise shipping and billing addresses to handle delivery and taxation.
• Order Information: Records of items purchased, prices, dates, delivery progress, and payment references.
• Payment-Related details: Payment methods and secure transaction tokens.

2. How We Use Information

We process your personal information to ensure premium operations, customer care, and order validation. Specifically, we use it for:

• Order Processing & Logistics: Verifying checkouts, dispatching products, and coordinating shipping methods.
• Customer Support: Resolving issues, responding to requests, and answering product queries.
• Account Management: Secure sign-in processes, wishlist retention, and profile settings.
• Service Improvement & Analytics: Optimizing website design, page performance, and visual elements.
• Marketing Communication: Sending exclusive discounts and alerts with your consent.

3. Information Sharing and Disclosure

Ghousia Traders holds your trust in the highest regard. We enforce a strict non-selling rule on your data:

We do not sell, rent, or trade your personal information with third parties. Your details are only shared with trusted courier services and payment gateway providers solely to fulfill orders, process payments, and ensure safe delivery.

4. Cookies and Tracking Technologies

We utilize cookies and tracking technologies to enhance user interaction, maintain cart contents, and analyze server performance.

5. Data Security

We employ rigorous structural, technical, and organizational measures to guarantee that customer records are completely secure.

6. Your Rights and Choices

You possess full authority over the personal records you disclose to Ghousia Traders.

7. Children’s Privacy

Although we sell premium baby-care items and children's ride-on toys, our website is intended only for parent or guardian accounts.

8. Changes to This Policy

To adapt to legal revisions or platform updates, we reserve the right to revise this policy statement.

9. Contact Us

If you have any questions or feedback regarding our Privacy Policy or data security measures, please contact us:

Email our support desk at info@ghousiatraders.pk or call our hotline at 0311-2678863.